Problem 30: What do the 3 letters mean before the @ sign? All Army users will have their account created automatically within 24 hours of receiving your CAC. Please be sure to delete your “Temporary Internet Files” and “Cookies”; the other choices on this dialog are entirely optional. After you have installed ApproveIt [and you've verified you can sign a form], you may reinstall the Adobe Reader X or XI.
Solution 2-2: Go to: Tools, Internet Options, Security tab, click on the Internet Security option. More information about what Avast is doing can be read here. Particularly ActivClient Solution 4-3: Visit: Problem 10 below for another possible solution. We are not sure why the Lotus developers are still writing with the modules that look at that keys versus using the SHGetFolderPath or SHGetKnownFolderPath function instead.
If you are a Windows 8 / 8.1 user and are having problems digitally signing PDFs, make sure you have Adobe Reader installed. This is where you will add DNS server IP addresses. Your only option is to get a new CAC. BACK TO TOP Certificate Error – “There is a problem with this website’s security certificate”Digital certificates are used to enable secure/encrypted connections, via Public Key Infrastructure (PKI), between your computer and
This IS a fix for a Government Computer. Go through this guide, You might also need to expose your PIV cert if you are a Dual Persona user. . 16. Solution 4-1: Make sure the ActivIdentity Shared Store Service is started. Webmail Owa You may see a blank screen with a Security Warning.
Once it is uninstalled, unplug the reader from your computer. How do I clear the old Certificates? Once you have done that, you will be able to log in with just the CAC in the future. Solution 5-3: Create a new profile on your computer and install ActivClient from the new profile.
I want to make sure you understand you will no longer have access to your Enterprise Email and AKO. Active Client Windows 10 There could be a problem with the shortcut in your favorites. Problem 2: "Component is missing or corrupt" message after installing ApproveIt and attempting to digitally sign a form Solution 2: Restart computer after installing Approve It (multiple restarts might be Go to Tools, Advanced, Make Certificates Available to Windows.
If you are attempting to log into any of the following resources, you will need to use your SSO Credentials. More information about what Avast is doing can be read here. Activclient Windows 10 Windows 10 information is on this page. 9. Ako Webmail Problem 6: If you can access some websites with your CAC, but some don't work (e.g.
Sign in to add this to Watch Later Add to Loading playlists... Problem 8: When trying to install ActivClient, it states "Error 1500, another installation in progress, you must complete installation before continuing this one." Solution 8: Look here for a remedy On some computers (Gateway), the CAC has to go in upside down. Solution17: On the Sign-in page, click the CAC (tab), select Manage Account, NOT the Logon button. Army Mail
You can replace the web address below with any number of websites. Solution 9-1a: Air Force members can read more at: http://www.e-publishing.af.mil/viewerdownload.asp Problem 10: The check boxes have a green check inside rather than the black X. To check if this is the case, have an administrator open the program via the "Run as..." prompt so they can log into the administrator account and open the program, accept AKO transitions to next-generation enterprise services (3 June 2013) Information from the AKO Single Sign On information page at: https://ako.us.army.mil/suite/page/83 The requirement for AKO to go 100% CAC
Mark the following with Allow: Query Value Set Value Create Subkey Enumerate Subkeys Notify Delete Read Control Close all open windows Open Services.msc again, Start smart Card Service, Start Military Cac Windows 10 Solution 4-3: If you receive this message when trying to download ActivClient from AKO, you need to know that the ActivClient download links on AKO are for Army personnel only. This error message only affects Government Computers.
Sign in 8 Loading... Please contact the application's support team for more information." Solution 16: Navigate to: C:\Program Files\ApproveIt\, Right click ApprvCfg.exe, select Properties, select the Compatibility (tab), check box "Run this program as Select the icon for the Virtual Campus. Ako Page Cannot Be Displayed Solution 10: Close PureEdge or Lotus Forms (if it is open).
In Windows 7 & 8 also make sure TLS 1.1 & 1.2 are unchecked. Please contact your DTS site administrator for assistance."), or DTS stalls at DBsign: logging into cryptographic libraries.... Please follow guidance here to update / downgrade your CAC reader. 7. Go to Start, Run, type in: Regedit 2.
Click OK then close the open window. ERROR CODES (BY THE NUMBER) Error Codes (Specific Numbers) problems and Solutions are located on this page. You should now see that the attachment is in the outgoing email. Solution 2-3: Close browser, reopen it, clear your cache and temporary internet files.